Business Intelligence, Predictive Analytics
Sean Zhang
Business Analytics Manager & Data Engineer
Leading data-driven solutions with 4+ years of experience in cloud analytics, predictive modeling, and team leadership. Specialized in transforming complex data into actionable insights that drive executive decision-making and operational efficiency.
// Certifications
// Technical Expertise
Cloud Platforms
Data Engineering
Machine Learning & Analytics
BI & Visualization
Databases & Systems
Leadership & Collaboration
// Professional Experience
Business Analytics Manager
PNC Bank Feb 2025 - Present- Lead a team of 8 within a 20+ member cross-country group, overseeing automation, analytics, and predictive reporting for key security domains
- Manage Information Security Department budget data and executive reporting for CIO and board members
- Oversee security domains including Data Protection, WIAM, Digital Identity, ASM, and Threat Hunting
Business Analytics Lead
PNC Bank Apr 2023 - Jan 2025- Developed and managed entire workflow from data engineering to Tableau dashboards providing 30+ real-time KRI metrics
- Extracted data from 10+ APIs and developed ETL pipelines using Python, PySpark, SQL, and shell scripts
- Spearheaded automation initiatives saving $1M+ and 10,000+ hours annually, increasing operational efficiency 3-10x
- Supported ML prediction models improving individual risk management accuracy by 80%
Advisor, Data Management and Governance
Cardinal Health Apr 2022 - Feb 2023- Built and optimized ETL pipelines integrating SQL Server and GCP from Workday, ServiceNow and third-party APIs
- Led migration of 50+ ETL workflows from GCP SQL instances to BigQuery, doubling read/write speed
- Administered Tableau Server managing 90+ dashboards for 300+ stakeholders across HR, Finance and Executives
- Developed predictive modeling for Turnover Risk Prediction serving 10+ C-level executives
Data Specialist
St. Luke's University Health Network Jul 2021 - Mar 2022- Created 40+ reports using SQL and Tableau for clinical operations from Hybrid Clinical Database
- Integrated Tableau Server, EPIC, SAP into unified reporting system, reducing delivery times by 40%
- Developed Twilio Call Center reporting system covering 100+ configurations for 300+ agents managing 20,000+ calls daily
- Certified in EPIC Cogito, Caboodle, Clarity, and Clinical Data model
// Featured Projects
Developed comprehensive analytics platform providing 30+ real-time KRI metrics for information security, integrating data from 10+ APIs with automated ETL pipelines and executive dashboards.
Led migration of 50+ ETL workflows from GCP SQL instances to BigQuery, doubling read/write speed and enabling scalability for 300+ stakeholders across HR, Finance and Executives.
// Education & Certifications
Master of Science in Business Analytics
Washington University in St. Louis January 2021GPA: 3.97/4.0
Honors: Charles F. Knight Scholar Award (TOP 1%), Beta Gamma Sigma
Activities: Olin Big Data Association, Project Portfolio, Kaggle Competitions
Bachelor of Marketing
Xiamen University June 2019GPA: 3.61/4.0
Minor: Software Engineering
Exchange: McGill University, Montreal (Full Scholarship - TOP 1%)